How to Identify a Light is in Setup Mode

In this article you will discover Setup mode and how it affects escalations.

On This Page

What

Upon installing and onboarding a Nobi Smart Light, the light will default to Setup mode. During this period no fall escalations can be triggered.

Other escalation types can still be triggered during Setup mode. This includes:

  • Call button presses
  • Pull cords calls
  • Wearable call button presses
  • Assistance calls

Setup mode can only be disabled by Nobi Support. Care staff, regardless of their role, cannot disable this mode.

Why

While in Setup mode, the system is in a preparatory state. During this phase, configurations are completed and staff can be trained, while escalations are not yet active. This ensures the environment and workflows are ready before the system goes live.

Detailed steps

Identify whether a light is in Setup mode with or without an assigned resident.

With an assigned resident

  1. You can identify which housing units have lights in Setup mode via the Dashboard. If the light is in Setup mode, you will see Setup mode displayed under the resident’s name.
  2. Clicking Setup mode will show you which lights and rooms are currently in this mode. If the housing unit contains multiple lights in different rooms, they will all be listed here.

Without an assigned resident

If no residents are currently assigned to a room with a Nobi Light, you can check whether Setup mode is active by following the steps below:

  1. Go to Housing Units in the left menu.
  2. Select the relevant housing unit by clicking Edit.
  3. Click the Rooms tab.
  4. Here you will be able to see which rooms have lights in Setup mode.