What
Every community needs at least one department, because housing units are grouped in departments. Depending on the size and organization of your community, you may need more than one department. More departments will allow for more differentiation within your community.
Why
A department could be a certain floor in your community or a group of housing units.
Each department can have its own escalation procedure, monitoring event settings and WIFI settings. Care staff also choose the departments they cover as their working area in the Nobi Mobile App, so they only receive alerts for those departments. A new department follows the community’s escalation procedure. You can overrule it with a procedure that suits the department and care staff in the Department level modifications section of the Procedure tab in Escalation flow. The housing units in the department then follow that procedure. When you have multiple departments, the dashboard and other reports will feature filtering options, allowing you to sort data by different departments.
Detailed Steps
-
Go to Departments in the left menu.
-
Click on + Add in the upper right corner.
-
Choose the type of department
-
Fill in the name of the department
- If you do not want to set the WIFI on this department level, click Save. You have now added a new department.
- If you do want to set the WIFI on this department level, select the right WIFI security type and fill in the required fields to set up the WIFI. In this case, we’ll choose ‘WPA Personal’ which requires us to fill in the WIFI SSID and the WIFI password. Once filled in, click Save. For more information about setting up the WIFI, go to set WIFI.
You have just created a department. You will see a list of departments.
Now you can start adding housing units to your departments. Unsure of how to do this? You’ll find all the information on adding a new housing unit here.