How to Unassign a Badge from a User via the Web Application

Learn how to unassign a Badge to a user using the web application.

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What

Unassigning a Badge removes the link between the device and a specific caregiver. After unassignment, the Badge is no longer tied to any visits, time spent, or completed escalations.

Why

By unassigning a Badge, you make sure that visit and escalation data is no longer linked to that caregiver. This is helpful when a caregiver leaves, changes roles, or no longer needs to use the badge. It keeps reports accurate, avoids incorrect workload information, and keeps the system organized. Unassignment also makes the Badge available again so it can be given to another caregiver when needed, supporting efficient use of devices.

It is also possible to unassign a badge from a user using the Nobi Mobile App.

Detailed steps

To unassign a Badge to a user, follow the steps below.

Please note: that this action can only be completed on the Nobi web application via the User management page. Access to this page is restricted to managers only. For more information on user roles read Users in the Nobi Application.

  1. As a manager, click the cog/gear in the top right corner to access User management.
  2. Locate the user you wish to assign the Badge to and click Edit.
  3. Navigate to the Badge tab.
  4. Click Unassign.
  5. Confirm the action.

You have now unassigned a Badge from a user.