What
When Nobi detects a fall, a press of the call button, or a pull cord call, it creates an escalation. In an active escalations or once an escalation is closed, Nobi can show images to aid in learning and prevention. These images can be set at four levels of privacy— no image, image with stick figure view of the resident, blurred images, or the actual image of the escalation.
Why
Choosing the type of escalation data has an impact on how much you can learn from an escalation. Choosing no image will leave you with nothing to work with. The stick figure and blurred images are still limited in detail but gives a bit more information. The actual image can help you the most with analysis.
Types of escalation images
If you select “actual image,” you will be able to see the real footage of the escalation along with a stick figure helping you by defining the resident’s detected pose. Choosing stick figure or blurred images will only show a limited picture of the event. Choosing ‘no image’ leaves you without visual information to learn from the escalation.
| Type of image | How private? | How recognizable is the resident? | Shows room as is? | Visibility? |
|---|---|---|---|---|
| No image | Most private | None | No | None |
| Stick figure | Medium privacy | Some (stick figure) | No, shows last picture of empty room | Abstracted |
| Blurred image | Medium privacy | Some (blurred) | Yes, blurred | Obscured |
| Actual image | Least privacy | A lot (real image) | Yes, live background | Yes, most |
You can also verify your residents’ privacy preferences via the Resident Insights.
Choosing an escalation image
Selecting the right type of image is crucial. While you can get some information out of stick figure images, the background (and also furniture) does not change in this view during an escalation. If a resident trips over a chair which they have just moved, for example, it would not be visible in the images. The blurred images will show the room in it’s current state, but blurred. Only the actual images will show this. For more guidance about how the stick figure works in Nobi, check out the page What is a stick figure?
Setting up the type of escalation image
Once you’ve made your choice about the type of images you want to consult in case of a fall, you can simply set this up under the privacy settings of the specific resident.
Detailed steps
- Go to Residents in the left menu.
- Navigate to the resident and click on the edit button.
- Go to the privacy settings tab.
- You can make your choice between the different types of escalation data. Click on the type you want.
- Click on save.
- A green banner will confirm the update.
You have now changed the type of escalation images for this resident. This will now be applicable for future fall and resident call escalations.