The resident prefers a nickname, but Nobi doesn’t seem to use it—can this be fixed?

Yes! Nobi allows care staff to set residents' preferred names.

Yes! Nobi allows care staff to set residents’ preferred names.

This way, if the morning greeting feature is activated, or if Nobi asks the resident if they have fallen, they will be referred to by their preferred name, providing them with a sense of comfort and familiarity.

Learn more about creating residents here.