What
The dashboard of the Nobi web application plays sound alerts for escalations and monitoring events. You can choose different sounds to suit your environment. This feature is only available on the dashboard of the web application, not in the Nobi Mobile App.
- The sound for escalations is set per escalation type in the Preferences tab of Escalation flow.
- The sound for new monitoring events is set on the Community page.
Important: The dashboard must be open and visible on your screen. No sound will play if it’s closed or minimized. The page must also be active, as audio can be blocked by your browser. To make the page active, click anywhere.
Why
Sound alerts provide an immediate signal when attention is needed. Caregivers hear a notification as soon as an escalation or monitoring event is triggered. This reduces the risk of missing important updates and supports faster, more responsive care.
Activating sound on the web application dashboard
- From the dashboard, click the speaker icon in the top right corner to enable sound.
- From now on, a sound plays on the dashboard when an escalation or monitoring event starts.
Please note: the sound setting is saved in your browser. If you use a different computer or browser, or clear your browser’s cookies, turn it on again.
Choosing between different sounds
Sound for escalations
The sound for each escalation type is set in the Preferences tab of Escalation flow. For the detailed steps, see How to Configure Escalation Preferences.
Sound for new monitoring events
- Go to Community in the left menu.
- Scroll down to Monitoring event sound. Choose your desired sound for new monitoring events using the dropdown menu. A preview of the sound will play when selected.
- When you’re finished, click Save.
- A green banner will confirm the selection.
You have now changed the sound for new monitoring events.