Usage
51 articles in Usage, part of Guide.
Usage
51 of 142 articles- How to Archive Users In this article you will learn how to archive users in the Nobi application.
- Escalations via Nobi Mobile App Learn how to use the Escalations via Nobi Mobile App feature to respond to falls or calls, assist residents, and close escalations—right from your mobile device.
- How to Activate Sound on the Dashboard and Customize Sounds Stay informed with sound alerts on the Nobi desktop dashboard, ensuring you never miss an important escalation or monitoring event.
- How to Add a New Resident Learn how to add new residents to your site / community in the Nobi application using this guide.
- How to Archive a Department In this article you will learn how to archive departments in the Nobi application.
- How to Archive a Housing Unit Learn how to archive housing units in Nobi.
- How to Archive a Resident In this article you will learn how to archive residents in the Nobi application.
- How to Assign a Badge to a User via the Nobi Mobile App In this article you will learn how assign a Badge to an existing user using the Nobi mobile app as a manager.
- How to Assign a Resident to an Escalation Learn how to assign a resident to a fall escalation or call request.
- How to Assign Users to Accounts/Communities/Clusters/Departments Learn how to assign users to these four levels: account, site / community, cluster, and department.
- How to Call Back Resident During an Escalation Discover what needs to be set up to call the resident during an escalation and also how to do it.
- How to Change a User's Email Address Learn how to update a user’s email address in the Nobi application to ensure correct access and communication.
- How to Change a User's Phone Number In this article you will learn how to change the phone number of a user on the Nobi application.
- How to Change your Password In this article you will learn how to change your password.
- How to Check the Live View In this guide you will learn how to check a resident's live view.
- How to Close an Escalation In this article, we’ll guide you through the different ways of closing an escalation.
- How to Consult and Edit Your Profile In this article we’ll guide you through changing your profile, checking your in-app messages, as well as signing out of the application.
- How to Consult Images and Video Learn how to consult images of an escalation to better assess the situation.
- How to Contact Nobi Support In this article you will learn how to contact Nobi User Support.
- How to Create Badge-Only Users Without Access to Nobi Find out how to set up a Badge-only user without access to Nobi and learn how they use their Nobi Badge for identification only.
- How to Follow Up on a Support Ticket Learn how to log in to the Nobi Support Portal and track or follow up on your existing tickets. To learn how to create a new support ticket, click here.
- How to Identify an Unknown Badge via the Nobi Mobile App In this article you will learn how to identify an unknown Badge using the Nobi mobile app as a manager.
- How to Maintain the Wireless Push Button Interface Learn how to check and maintain the battery of your wireless push button interface to ensure it continues working as expected.
- How to Move a Resident to Another Housing Unit Learn how to move residents from one housing unit to another.
- How to Move a Resident to Another Housing Unit Learn how to move residents from one housing unit to another.
- How to Navigate the Dashboard on the Nobi Web Application In this article you will understand how to use the dashboard in the Nobi web application.
- How to Pair the Bluetooth Door Lock In this article, we'll walk you through how to pair the Bluetooth door lock to the Nobi Smart Light.
- How to Pause notifications in the Second Line Assessor App This article explains how to pause and resume notifications in the Second Line Assessor App. It helps you manage your availability so you only receive evaluation requests when you are ready.
- How to Play the Morning Greeting Learn what the morning greeting is and how to activate or manually play it for a resident.
- How to Reactivate a Department In this article you will discover how to reactivate a department in the Nobi application.
- How to Reactivate Housing Units In this article you will discover how we reactivation works on the Nobi application.
- How to Reactivate Residents In this article you will learn how to reactivate residents in the Nobi application.
- How to Reactivate Users In this article you will discover how we can unarchive and reactivate users Nobi application.
- How to Reassign a Housing Unit to Another Department In this article you will learn how to change the department linked to a housing unit and what to keep in mind after doing so.
- How to Receive an Escalation via Phone Call This article describes how the escalation procedure works if you’ve configured phone numbers.
- How to Remove an Integration In this article, we'll guide you through how to remove an integration.
- How to Request, Claim, and Close Assistance Calls Learn how Assistance calls work, why they matter, and how they help your team respond faster, without disrupting care.
- How to Reset Your Password Forgot your Nobi password? Not a problem. Learn how to quickly reset it and regain access to the Nobi application.
- How to Sign In with Badge This article explains how to log in to the Nobi Mobile App using a personal NFC Badge. There is no password or username needed, just your Badge.
- How to Sign In with Two-Factor Authentication (2FA) In this article, you’ll learn about two-factor authentication (2FA) is and how to sign in using it.
- How to Simulate a Fall Escalation In this article, you will learn how to simulate a fall escalation.
- How to Snooze an Escalation in the Web Application In this article, we will explain what snoozing of an escalation is and how to do it in the Nobi application.
- How to Take a New Image During an Escalation Learn how to take a new image during an open escalation.
- How to Turn the Nobi Light On and Off via the Web Application In this article, we’ll walk you through how you can turn the Nobi light on and off via the application.
- How to Unassign a Badge to a User via the Nobi Mobile App In this article you will learn how unassign a badge from an existing user using the Nobi mobile app as a manager.
- How to Use Escalation Images Learn how to use escalation images effectively in the Nobi application for a more precise understanding and response to moments of need.
- How to Use the Presence Button Discover the two uses of the presence button in this guide.
- How to View an Overview of Escalations Discover the use of the overview of escalations and how to consult it.
- How to View an Overview of Monitoring Events Discover the overview of monitoring events in the Nobi application.
- How to View Call History Learn how to check what happened during an escalation. Use the call history to understand which calls were made and which informative mails were sent.
- How to View Night Reports Discover how to access and interpret Nobi night reports, and learn how they contribute to better resident care.