What
An integration connects Nobi to an external system, such as a nurse call system, to handle escalations.
When you remove an integration, Nobi stops sending escalation events to that system. From that moment on, the integration no longer plays a role in the escalation flow. Fall detection continues to work, and escalations can still be sent to a backup phone number or device.
Why
You remove an integration when the current escalation procedure no longer matches how escalations should be handled. This can happen when switching to a different system, correcting a setup, or simplifying the escalation flow.
Removing an integration changes how alerts are distributed. If no alternative escalation procedure is configured, escalation events will no longer reach caregivers.
Detailed steps
- From the left menu, navigate to integrations.
- Locate the integration you want to remove. Then, click on the trash icon.
- Confirm that you wish to remove this integration
- The integration is now removed and will no longer appear in your overview. A green confirmation message will appear at the top of the screen.
You have now learned how to remove an integration. Click here to learn how to add an integration.