Usage
46 articles in Usage, part of Guide.
Usage
46 of 138 articles- How to Activate Sound on the Dashboard and Customise Sounds Stay informed with sound alerts on the dashboard of the Nobi web application, ensuring you never miss an important escalation or monitoring event.
- How to Add a New Resident Learn how to add new residents to your community in the Nobi application using this guide.
- How to Archive a Department In this article you will learn how to archive departments in the Nobi application.
- How to Archive a Housing Unit Learn how to archive housing units in Nobi.
- How to Archive a Resident In this article you will learn how to archive residents in the Nobi application.
- How to Archive Users In this article you will learn how to archive users in Nobi.
- How to Assign a Badge to a User via the Nobi Mobile App In this article you will learn how to assign a Badge to an existing user using the Nobi Mobile App as a manager.
- How to Assign a Resident to an Escalation Learn how to assign a resident to a fall escalation, resident call or assistance call.
- How to Assign Users to Accounts/Clusters/Communities/Departments Learn how to assign users to these four levels: account, cluster, community, and department.
- How to Call Back Resident During an Escalation Discover what needs to be set up to talk to the resident through the light during an escalation and also how to do it.
- How to Change a User's Email Address Learn how to update a user’s email address in the Nobi application to ensure correct access and communication.
- How to Change a User's Phone Number In this article you will learn how to change the phone number of a user on the Nobi application.
- How to Change your Password In this article you will learn how to change your password.
- How to Check the Live View In this guide you will learn how to check a resident's live view.
- How to Close an Escalation When there's an open escalation, it's important to close it once help has been provided.
- How to Consult and Edit Your Profile In this article we’ll guide you through changing your profile, checking your in-app messages, as well as signing out of the application.
- How to Consult Images and Video Learn how to consult images of an escalation to better assess the situation.
- How to Create Badge-Only Users Without Access to Nobi Find out how to set up a Badge-only user without access to Nobi and learn how they use their Nobi Badge for identification only.
- How to Identify an Unknown Badge via the Nobi Mobile App In this article you will learn how to identify an unknown Badge using the Nobi mobile app as a manager.
- How to Maintain the Wireless Push Button Interface Learn how to check and maintain the battery of your wireless push button interface to ensure it continues working as expected.
- How to Move a Resident to Another Housing Unit Learn how to move residents from one housing unit to another.
- How to Navigate the Dashboard on the Nobi Web Application In this article you will understand how to use the dashboard in the Nobi web application.
- How to Pair the Bluetooth Door Lock In this article, we'll walk you through how to pair the Bluetooth door lock to the Nobi Smart Light.
- How to Play the Morning Greeting Learn what the morning greeting is and how to activate or manually play it for a resident.
- How to Reactivate a Department In this article you will discover how to reactivate a department in the Nobi application.
- How to Reactivate Housing Units In this article you will discover how we reactivation works on the Nobi application.
- How to Reactivate Residents In this article you will learn how we can reactivate residents Nobi application.
- How to Reactivate Users In this article you will discover how we can unarchive and reactivate users on the Nobi application.
- How to Reassign a Housing Unit to Another Department In this article you will learn how to change the department linked to a housing unit and what to keep in mind after doing so.
- How to Remove an Integration In this article, we'll guide you through how to remove an integration.
- How to Request an Assistance Call Learn how Assistance Calls work, why they matter, and how they help your team respond faster, without disrupting care.
- How to Reset Your Password Forgot your Nobi password? Learn how to reset it, whether you sign in with an email address, a username and phone number, a temporary password, or a Badge.
- How to Sign In with Badge This article explains how to log in to the Nobi Mobile App using a personal NFC Badge. There is no password or username needed, just your Badge.
- How to Sign In with Two-Factor Authentication (2FA) In this article, you’ll learn about two-factor authentication (2FA) is and how to sign in using it.
- How to Snooze an Escalation in the Web Application In this article, we will explain what snoozing of an escalation is and how to do it in the Nobi application.
- How to Take a New Image During an Escalation Learn how to take a new image during an open escalation.
- How to Turn the Nobi Light On and Off via the Web Application In this article, we’ll walk you through how you can turn the Nobi light on and off via the application.
- How to Unassign a Badge to a User via the Nobi Mobile App In this article you will learn how unassign a badge from an existing user using the Nobi mobile app as a manager.
- How to Use Escalation Images Learn how to use escalation images effectively in the Nobi application for a more precise understanding and response to moments of need.
- How to Receive Escalations via Nobi Mobile App Learn how to use the Escalations via Nobi Mobile App feature to respond to escalations, assist residents, and close escalations—right from your mobile device.
- How to Use the Presence Button Discover the two uses of the presence button in this guide.
- How to View an Overview of Escalations Discover the use of the overview of escalations and how to consult it.
- How to View an Overview of Monitoring Events Discover the overview of monitoring events in the Nobi application.
- How to View Call History Learn how to check what happened during an escalation. Use the call history to understand which phone calls Nobi made and which informative mails were sent.
- How to View Night Reports Discover how to access and interpret Nobi night reports, and learn how they contribute to better resident care.
- How to Use Escalation Causes In this article, we’ll walk you through what escalation causes are in Nobi, and how to add them to an escalation.