What
Filling in the right community information in the app is key for setting up Nobi accurately. It’s also important to update the community information if anything changes.
You can also customize the monitoring event sound that will play on the dashboard at the community level. To learn more about sound settings, visit our guide here.
The escalation procedure, escalation causes and escalation sounds are not on the community page. You find them in Escalation flow.
Why
It’s important to set the correct community information for your Nobi light to function as intended. Most importantly, selecting the correct time zone ensures that the timing of any escalations is displayed correctly, as well as Resident insights data, and night reports.
With the correct info, Nobi adapts to your situation and you have access to the correct data.
Detailed Steps
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Go to Community in the left menu
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By default, you’ll land on the Basic Info tab. Here you can change:
- The name
- The street & house number
- The zip code
- The town
- The measurement system
- The language
- The time zone
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Once you have entered the correct information, click Save.
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A green banner will confirm the changes
You have now updated the basic information at the community level.