What
The community page contains all global settings for your community and is divided into three tabs.
Basic info shows general information about your community, such as name and location, including street, city, zip code, and country. You also define community-wide settings like measurement system, language, time zone, and the sound for new monitoring events on the dashboard.
Warnings is where you manage technical alerts. You define who receives notifications when a technical issue occurs.
Monitoring configurations shows all monitoring events set up across your community. You also create and manage new monitoring events here.
The escalation procedure, escalation causes and escalation sounds are not on the community page. You find them in Escalation flow.
Why
Managing community settings in one place keeps your environment consistent and reliable. Global preferences, such as measurement system and time zone, are applied across the entire community.
Setting up warnings ensures the right people are informed when technical issues occur. This supports quick action and minimizes disruption.
Monitoring configurations give you control over what is tracked across your community. This helps you stay informed about important events and supports proactive care and follow-up.