Maintenance
8 articles in Maintenance, part of FAQ.
Maintenance
8 of 42 articles- A Wireless Switching Interface (On-Wall) isn't working. What do I do? If a Wireless Switching Interface (On-Wall) isn't working, it is possible the battery needs replaced.
- My Bluetooth door lock isn't working. What do I do? If your Bluetooth door lock isn't working, it is possible the batteries need to be changed. If this is the case, a technical issue will appear on the Nobi dashboard.
- My Nobi Button isn't working. Do I need to charge the battery? The Nobi Button (self-powered) is completely kinetic, meaning it generates its own power and never needs charging.
- My scale isn't working. What do I do? It is possible your scale needs a change of batteries. To learn how to change the batteries in your bluetooth scale, visit our guide here.
- My Wearable Call Button (Gen 1) isn't working. What do I do? If the Wearable Call Button (Gen 1) isn't working, it is possible it needs to be charged.
- Nobi(ta) light does not turn on Read through each prompt below to determine which steps you should follow to troubleshoot your issue when the Nobi light does not turn on.
- Our care home has changed our internet service provider. How can I ensure the Nobi lights stay connected? If you want to change WIFI credentials on the Nobi application, you can do so at various levels.
- The blood pressure monitor isn't working. What do I do? If your blood pressure monitor isn't working, it is possible the batteries need to be changed. To learn how to change the batteries in the blood pressure monitor, consult our guide here.