Learn how to pair the Call Button - Nobi Button (Self-Powered) or the Call Button - Wireless Switching Interface (On-Wall).
It is also possible that no escalation procedure is set up for the housing unit’s department or community. Go to the Procedure tab of Escalation flow and check the community procedure and the departments under Department level modifications. Learn how here.
Lastly, check to make sure that the Nobi light is online and functioning properly. You can do so by quickly referring to the Technical Issues menu.